Official Legal Document

Privacy Policy

Last Updated & Effective: October 2026 • Stillpeak Games & Publishing

Contact Privacy Officer: publishing@stillpeakgames.com

1. Scope and Applicability

This Privacy Policy applies to all personal information collected by Stillpeak Games ("we," "us," or "our") during any electronic, mobile, online, or customer support communication when you:

  • Download, install, or play our mobile video game applications published on the Apple App Store, Google Play Store, or other authorized app storefronts, including our flagship title CrownZen and our full catalog of logic, arcade, strategy, casual, and racing titles (collectively, the "Games");
  • Visit or interact with websites owned and operated by Stillpeak Games (the "Sites"); and
  • Communicate with our studio, submit player support tickets, or submit game publishing proposals.

2. Personal Information That We Collect

We practice data minimization. Depending on how you interact with our Games and Sites, we may collect the following categories of information:

A. Information You Voluntarily Provide

When you email our studio at publishing@stillpeakgames.com, submit player feedback, report a gameplay issue, or submit a game pitch, we collect your name, email address, and message contents to respond to your inquiry.

B. Automatically Collected Technical & Telemetry Data

When you launch our Games, our engine may automatically log anonymous technical diagnostics including your device model, operating system version, screen resolution, preferred language, frame rate performance, and anonymous crash telemetry to diagnose bugs and optimize battery performance.

C. Gameplay Progress & Preferences

In-game progress (including solved puzzles, levels completed, unlocked markers, theme palettes, streak counts, and high scores) is stored locally on your device or linked to your platform account (Google Play Games or Apple Game Center) if enabled.

D. Mobile Advertising Identifiers

Certified ad partners (such as Google AdMob) may collect resetted mobile advertising IDs (Apple IDFA or Google Advertising ID / GAID) to serve non-intrusive contextual ads or player-initiated rewarded video hints. You may reset or limit these identifiers at any time in your device OS settings.

E. In-App Purchase Records

When you purchase digital items (such as "Remove All Ads" or virtual coin packs), the transaction is processed directly through Apple StoreKit or Google Play In-App Billing. Stillpeak Games receives an anonymous validation token to unlock your purchase. We never collect, store, or have access to your credit card or financial banking details.

3. Why We Collect Your Personal Information

We process personal and technical information strictly for legitimate operational purposes:

  • Delivering Gameplay: To initialize procedural puzzles, maintain local game state, and deliver purchased cosmetic items and unlocks;
  • Player Support: To resolve technical glitches, respond to player inquiries, and assist with purchase restorations;
  • Performance & Quality: To analyze crash rates, optimize memory usage across various Android and iOS hardware profiles, and ensure 60+ FPS stability;
  • Fraud Prevention & Fair Play: To detect botting, save-file manipulation, or tampering with ad rewards;
  • Ad Serving: To deliver player-consented rewarded hint video ads via certified Google AdMob SDKs; and
  • Legal Compliance: To satisfy mandatory legal, accounting, tax, and storefront obligations.

4. How We Disclose Your Personal Information

Stillpeak Games does not sell, rent, or monetize your personal information to third-party data brokers. We disclose information solely under the following conditions:

  • Storefront Platforms: Google Play and Apple App Store for billing processing, license verification, and app updates;
  • Ad & Analytics Partners: Google AdMob for opt-in rewarded video ads. View Google's Privacy Policy at policies.google.com/privacy;
  • Business Reorganization: In connection with any merger, sale of studio assets, financing, or acquisition of our game catalog; and
  • Legal Obligations: If required by subpoena, law enforcement inquiry, court order, or to protect our intellectual property and player safety.

5. Your Rights and Choices

Regardless of your geographic location, you retain full sovereignty over your data:

Right to Access & Export You may request a copy of any personal data associated with your support interactions.
Right to Deletion You may request permanent deletion of your communication logs, or clear local app data directly in device settings.
Opt Out of Personalized Ads Disable ad personalization in device settings (iOS: Settings → Privacy → Tracking; Android: Settings → Google → Ads).
Non-Discrimination Exercising your privacy rights will never result in degraded gameplay or penalty.

To exercise any privacy rights, simply email our designated contact at: publishing@stillpeakgames.com.

6. Security Safeguards

We implement administrative, technical, and physical safeguards designed to protect personal and telemetry data from unauthorized access, loss, alteration, or disclosure. However, no internet transmission or electronic storage protocol is 100% impenetrable; therefore, we cannot guarantee absolute security.

7. International Data Transfers

Stillpeak Games operates globally. When accessing our Games or Sites, your data may be processed on servers located in the United States or other jurisdictions where our cloud and store partners maintain facilities. Where required, we utilize standard contractual clauses and recognized transfer mechanisms to safeguard cross-border data.

8. Retention of Personal Information

We retain personal information only for as long as necessary to fulfill the operational purposes described in this policy, or as mandated by law (e.g., tax, financial auditing, dispute resolution). Support correspondence is automatically archived or purged within 24 months.

9. Children's Privacy (COPPA Compliance)

Our Games are built for general audiences. In full adherence to the Children's Online Privacy Protection Act (COPPA) and international child privacy standards, we do not knowingly collect, request, or solicit personal information from children under the age of 13 (or under 16 in certain European jurisdictions).

If you are a parent or guardian and believe that your child has submitted personal data to us, please notify us immediately at publishing@stillpeakgames.com, and we will take immediate measures to erase such records from our systems.

10. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy periodically to reflect new game releases, regulatory updates, or changes in store platform guidelines. The "Last Updated" timestamp at the top will indicate when revisions take effect.

11. Contact Us

For questions, privacy requests, or concerns regarding this policy, contact our team directly:

Stillpeak Games • Data Protection & Inquiries

Official Studio & Publisher Email:

publishing@stillpeakgames.com

12. Additional Notice to Individuals in the United States

Residents of states with comprehensive privacy laws (including Virginia, Colorado, Connecticut, Utah, Texas, and Oregon) enjoy specific rights to confirm whether Stillpeak Games processes their personal data, request copies, and opt out of profiling or targeted advertising. To submit a request, contact publishing@stillpeakgames.com.

13. Additional Notice for California Consumers (CCPA/CPRA)

This section supplements our Privacy Policy for California residents pursuant to the California Consumer Privacy Act as amended by the California Privacy Rights Act ("CCPA/CPRA").

  • Notice of Collection: We collect identifiers (IP, mobile ad IDs), commercial transaction tokens (in-app purchases), and internet/network telemetry (game version, crash logs).
  • No Sale or Sharing of Personal Information: Stillpeak Games does not sell personal information for monetary compensation, nor do we knowingly sell or share the personal information of minors under 16 years of age.
  • Sensitive Personal Information: We do not collect or process sensitive personal information (such as precise geolocation, social security numbers, or biometric data).
  • Shine the Light Law: California Civil Code § 1798.83 permits California residents to request details regarding disclosure of personal data to third parties for direct marketing. We do not disclose personal data for direct marketing purposes.

14. Notice to Individuals in the EEA, United Kingdom, and Switzerland (GDPR)

Stillpeak Games is the Data Controller for personal data processed under this policy. Our processing is grounded in the following GDPR legal bases:

  • Contract Performance (Art. 6(1)(b)): Delivering game functionality, in-app purchases, and customer support;
  • Legitimate Interests (Art. 6(1)(f)): Protecting games against fraud, optimizing app performance, and debugging;
  • Consent (Art. 6(1)(a)): Delivering opt-in rewarded video advertisements via AdMob; and
  • Legal Obligation (Art. 6(1)(c)): Complying with statutory and tax regulations.

European and UK residents have the right to lodge a formal complaint with their national Data Protection Supervisory Authority (such as the ICO in the UK or the CNIL in France).